Denver Divers' Group Travel
Frequently Asked Questions
Of course! All our trips are priced on a twin-share basis, so you can choose to be paired with another solo traveler or you can opt in to pay a single supplement to guarantee your own room. If you do want a roommate, we will pair you with a roommate of the same sex and will do our best to pair you with someone who has similar interests, after all we are all divers. Most single supplements are available to add to your reservation at the time of booking. If you do not see a single supplement, please contact us for more information.
Of course you can book your own airfare, but as a group we can sometimes get better rates. Generally, if our group trip includes airfare, we have also included group transfers to/from the airport to the hotel. If you do book your own airfare, we can quote you the trip price without airfare, but you will need to make sure to arrive at the same time as the group or you may have to pay for private transfers once you arrive at your destination. Remember, we can usually accommodate most requests and can even arrange your airfare if you live in another city.
Of course not, we will do our best to pair you with a buddy of similar ability and you will always be diving in the same group as one of our group leaders, so rest assured you will be in good hands throughout your diving vacation.
We will make every effort to assist with changes made to previous bookings, but note our group trips cannot be modified (with the exception of opting in or out of our group airfare bookings prior to ticketing) and any unused portion of a trip is non-refundable.
We must receive your cancellation notice in writing and your cancellation date will be the date on which we receive your notice.
- If we receive your cancellation notice ninety-one (91) days or more from the Tour departure date, we will refund fifty percent (50%) of the deposit amount, and all of the Tour price, to the extent that you have made that payment, unless we are able to fill your spot prior to departure, in which case you will receive a full refund.
- If we receive your cancellation notice ninety (90) to sixty-one (61) days prior to the departure date, we will retain twenty percent (20%) of the Tour price based on double occupancy, excluding optional payments and airfare.
- If we receive your cancellation notice sixty (60) days or fewer prior to the departure date, we will retain one hundred percent (100%) of the Tour price.
- Any penalty imposed by an airline, including for airline service between points on the Tour or travel to or from the Tour, is your responsibility.
Please refer to our Booking Terms & Conditions for full details on our cancellation policies. While we will make every effort to accommodate your requests, we are also under terms and conditions we have to adhere to with our suppliers.
No, but it is recommended. Our payment refund policy states that from 0-60 days from departure or after departure, no refunds will be issued. 61-90 days from departure, you will receive a refund of payment less 20% of the tour price, excluding optional payments and airfare bookings. There will be no refund for any unused portion of the trip. Travel insurance will cover you for cancellations or delays, so we strongly recommend buying a policy that will cover any unforeseen circumstances. Divers Alert Network and Dive Assure both offer comprehensive travel insurance in addition to their dive accident insurance plans.
Yes, we do require dive accident insurance for all our group trips, and many destinations also require this as well. Divers Alert Network (DAN) and Dive Assure both offer comprehensive and inexpensive policies. We will always keep your policy number on file, so if there is an accident, we can assist with getting the best medical care possible to you. Remember, many dive destinations are far from any medical facilities, so carrying these policies will insure that you will get evacuated and to the best care as quickly as possible.
Of course! Please let us know if you would like to add extra time on to a group trip and we will negotiate with our suppliers to get you the same or at least a similar rate to the negotiated rate for the group booking. It is usually easier for us to add time at the end of your trip, but can be flexible based on your request.
Absolutely! You are more than welcome as a non-diver. Divers usually go out on the boat in the morning and arrive back around lunch time. This gives you the rest of the day to vacation with your diver family member or friend. Let us know if you would like snorkeling arranged prior to departure, or of any other activities you may want to book and we can help you make the most of your vacation.
For a majority of our trips, the answer is yes. And your rental equipment is included! The price of $175 for your certification dives includes all your dives and rental equipment (BC, regulator & computer) to use during the entire trip. Depending on the destination, your instructor will work with you to complete your certification dives within the first few days, so you have the rest of the trip to enjoy our destination and all that diving has to offer.
We do have a selection of trips that are either for more experienced divers only, or are non-diving trips all together. Please refer to each trip for specific details on what education you can accomplish during your trip.
Most trips allow for any certification dives you may be interested in completing. We want to help you advance your diving career, so just ask, we are here to help!
Yes, we recommend renting equipment from Denver Divers, as you can be confident that your rental gear has been serviced and is in good shape. We also offer free pool use with your rental equipment (or your own equipment) prior to departure, so you can be sure you are comfortable with all the gear you will be using during your trip. As an added bonus, any gear you rent from Denver Divers is 15% off!
First, make a list of all the things you may need for the trip or use our packing list and refer back to these suggestions as you pack. You would be surprised about all the things you don’t need during a dive trip. Other considerations include:
- Weigh your bag: Invest in an accurate luggage scale, it will help you avoid excess baggage fees and give you a way to pack smarter.
- Carry on your regulator: Regulators are heavy, and the airlines generally do not take care of your gear. Remember, this is your life support equipment. Carry it on to save weight in your checked luggage as well as insure that it will stay safe throughout your travels to your destination.
- Airline Loyalty Programs: If you have elite status on an airline, you generally will have additional baggage allowances. Check with your airline and keep flying with them to maintain status.
- Prioritize: Prioritize your gear, clothing and extras. Often, the less you travel with, the happier you will be in the end.
Anything you would like! Remember, our group leader(s) are there to make sure you have a great, hassle-free vacation, so if there is an activity you would like to book, just ask. Most of the time, the group will have pre-arranged dinners and some activities, but this is your vacation, so make the most of it and feel free to explore as you wish.
